PHOENIX, Ariz. (September 12 , 2010)– The Greater Phoenix Convention & Visitors Bureau (GPCVB) has been awarded the prestigious Meetings & Conventions’ 2010 Gold Service Award by M& C’s subscribers. This award honors Convention & Visitors Bureaus (CVBs) that have excelled in professionalism and dedication in their service to meeting professionals. Meeting planners vote for the top convention and visitors bureaus throughout the world and have selected the Greater Phoenix Convention & Visitors Bureau as one of the greatest.
Relying on their extensive industry experience in both corporate and association markets, M&C’s readers make selections based on key criteria including: professionalism of staff; support on hotels and site inspections; assistance with ground transportation planning; guidance on local attractions; and liaison with local venders and services.
Jan Thomas, Director of Convention Services and Housing, is thrilled with the recognition the GPCVB is receiving. “Winning this award encompasses the bureau’s passion and efforts for promoting the city. The GPCVB is honored to be a recipient for its 24th year and to be included in the elite membership of Gold Service Award honorees.”
The dedication to quality service is the key to maintaining customer loyalty, and the fundamental reason for achieving the prestigious M&C Gold Service Award. “To continually provide quality service to clients sets these superior bureaus apart. All our Gold Service winning CVBs know the value of creating a lasting impression can never be understated,” said Kirk Lewis, Meetings & Conventions’ Publisher, “ The 2010 Gold Service winners continually excel in many valuable areas of service, impressing not only their clients, but also the demanding readers of M&C.” Lewis adds, “Our entire staff joins M&C’s readers in honoring these outstanding CVBs who continue to focus on effective working partnerships with meeting professionals.”
GPCVB will be featured in Meetings & Conventions’ Gold Awards issue published this November.