Resource Guide: Moving Forward in Phoenix

Visit Phoenix is committed to helping our visitors during the COVID-19 pandemic. We understand the health crisis at hand, and we know that this has affected the way we travel and do business. If you're planning to travel to Phoenix, vaccinations are encouraged to minimize the spread of the virus and reduce hospitalizations. Please note that some businesses may require proof of vaccination from guests. And, while masks are not required by law, they are recommended by the CDC and may be required in local establishments. Please travel responsibly. 

Jump to:

Visitor Information

The state of Arizona is not under any COVID restrictions as of March 25, 2021, per Executive Order 2021-26. However, there are still some businesses who have elected to remain closed or modify hours. Businesses are also able to determine their own regulations in terms of mask wearing and social distancing. NOTE: Phoenix Sky Harbor International Airport DOES require the use of face masks in airport facilities per federal mandate.

When exploring the destination, please practice the following:

  • Carry a face covering with you at all times

  • Call ahead to businesses you visit as listed hours online may not be up to date

  • Continue to avoid close contact and remain six feet apart whenever possible

  • Wash your hands often with soap and water for at least 20 seconds


Face Coverings

Effective March 25, there is no mask mandate throughout the state of Arizona. However, the Arizona Department of Health Services is still recommending that people older than six wear masks in enclosed public spaces and maintain at least 6 feet of distance. For more on the recommendations, please visit the Health Services website.


How You Can Enjoy Phoenix

As many continue to work remotely and stay home, Visit Phoenix wanted to do our part to encourage safe and healthy exploration and discovery. Here are some blog posts to share with your friends, families or local partners: 




Valley Metro, Greater Phoenix's public transportation agency, uses a regularly scheduled cleaning process for transit fleet and public spaces. Beginning July 1, passengers are required to wear face coverings while riding transit in Phoenix to help prevent the spread of COVID-19. The use of face coverings is also strongly encouraged while waiting at bus stops or other transit areas where social distancing may not be possible.  

Valley Metro has enhanced the cleaning and disinfecting regimens on public transit. They are now utilizing fogging, an anti-viral/anti-bacterial vapor misting system that disinfects large spaces by leaving a longer, residual clean, on both buses and light rail vehicles. Valley Metro buses are fogged three times per week, and on the days they are not fogged, all high-touch areas (stanchions, hand rails, seat rails, etc.) are cleaned with an anti-viral solution. The light rail trains are fogged once a month using a two-step process that lasts longer. First, they are fogged with a sanitizing solution and then fogged with a "barrier" solution that lasts for approximately one month. High-touch areas on light rail vehicles are cleaned with an anti-viral solution each day.

At light rail stations, fare vending machines, handrails, water fountains, call boxes, seats and armrests are disinfected daily with an anti-viral solution. All fare inspections on light rail are now visual, meaning that fare is still required but there will be no contact to inspect fares. Paratransit vehicles are being cleaned with a broad-spectrum disinfectant nightly. Drivers are also wiping down high touch areas with disinfectant throughout the day. 



Since June 1, Phoenix Sky Harbor International Airport has required all employees and members of the public entering public airport facilities, including the terminals, the Rental Car Center, the PHX Sky Train, and airport buses to wear a face covering. Travelers should bring their own face mask to wear throughout the airport. The airport maintains a 24-hour cleaning service and offers hand-sanitizer stations, which are located throughout the terminals for travelers. The airport has proactively increased the number of times per day it sanitizes high-touch areas. If someone falls ill while at the Airport and calls for paramedics, the Phoenix Fire Department will respond appropriately, in partnership with Maricopa County Health. Airport employees and passengers are being encouraged to use hand sanitizer and wash hands often, for at least 20 seconds. 


Meetings Industry

For information on meeting in Phoenix, please visit our meeting-specific COVID-19 page.


Beginning June 28, 2021, the Phoenix Convention Center, Phoenix Symphony Hall and Orpheum Theatre Phoenix will observe 100% occupancy within leased client event space in accordance with the COVID-19 Operating Plan​. While this operating plan loosens some restrictions, it ensures that the most effective measures to limit and mitigate the spread of COVID-19 remain in place.

On May 21, 2020, the Phoenix Convention Center announced its commitment to pursue the Global Biorisk Advisory Council® (GBAC) STAR™ accreditation on outbreak prevention, response and recovery. The accreditation is offered by the International Sanitary Supply Association (ISSA), the world’s leading trade association for the cleaning industry. GBAC is the industry’s only outbreak prevention, response and recovery accreditation.

The GBAC STAR™ facility accreditation program establishes requirements to assist facilities with work practices, protocols, procedures, and systems to control risks associated with infectious agents, such as COVID-19.

The GBAC Star program provides venue-cleaning professionals best practices on how to prepare and respond to infectious diseases and biohazards. The program’s guidelines are created by GBAC's scientific advisory board, consisting of experts from Harvard, Penn State and Emory universities, as well as governmental agencies. The advisory board members are experienced in microbial-pathogenic threat analysis and mitigation and many of them have experience working directly with the Centers for Disease Control and Prevention.

To achieve GBAC STAR accreditation, facilities must demonstrate compliance with the program’s 20 elements, which include standard operating procedures, risk assessment strategies, personal protective equipment/emergency preparedness and response measures. The program is backed by 10 industry organizations, including the International Association of Venue Managers, International Facility Management Association and International Association of Exhibitions and Events among other leading organizations.



If you have questions specific to the Phoenix Convention Center & Venues, please contact Jacqueline Davis, Marketing and Communications Manager, at