Meet Safely in Phoenix

As of June 17, 2021, the Phoenix Convention Center, Phoenix Symphony Hall and Orpheum Theatre Phoenix are observing 100% occupancy within leased client event space in accordance with the COVID-19 Operating Plan​. While this operating plan loosens some restrictions, it ensures that the most effective measures to limit and mitigate the spread of COVID-19 remain in place.

 

FAQs

Can I book a meeting at the Phoenix Convention Center? 

Yes! We are actively working with the convention center staff and the downtown hotels to assist meeting planners in booking their citywide meetings. 

Do all of the attendees need to wear masks and if so do we have to wear them the entire time we are in a public space?

In accordance with CDC guidelines as of July 27th, 2021, face coverings are recommended when indoors for all individuals, regardless of vaccination status, except while eating and drinking in designated areas. Note that the City of Phoenix requires staff associates and vendors to wear appropriate face coverings while inside the Phoenix Convention Center and any other city owned and operated facility.

If you are hosting a meeting at an area hotel or resort, keep in mind that it is up to each business to determine its own mask requirements. Please contact your hotel representative to learn more. 

Are there any physical distancing requirements in place at the Phoenix Convention Center & Venues?

No. There are no physical or social distancing requirements at the convention center. The Phoenix Convention Center & Venues will operate at 100% capacity as of June 17, 2021. 

Are social distancing floor plans required for exhibition halls? 

No. Exhibition hall floor plans are not required as part of the safety plan.

Are networking functions with provided food and beverage (i.e. receptions) permitted at the Phoenix Convention Center & Venues? 

Yes, catered food and beverage events are allowed to take place in only leased designated spaces where assigned.  

Does the Phoenix Convention Center & Venues provide or require rapid on-site PCR testing?

No. Rapid on-site PCR testing is at the sole discretion and responsibility and expense of the event organizer.

Is the Phoenix Convention Center & Venues GBAC certified?

Yes, the Phoenix Convention Center is a GBAC certified facility and will maintain the highest levels of safety protocols and best practices to keep associates and guests as safe as possible.

Does AZ have quarantine restrictions in place if I am traveling from another state?

No. The State of Arizona does not have quarantine restrictions in place. However, we recommend referring to your home state to check its own guidelines for travelers coming to and from same state. 

Does Sky Harbor Airport require rapid testing before we fly?

No. However, Sky Harbor Airport does require mask wearing for both travelers and employees while within its facilities.

 

ADDITIONAL INFORMATION ON HOW TO NAVIGATE MEETING PLANNING IN PHOENIX

 

Jump to:

Availability

Downtown Updates

Site Inspections

Phoenix Convention Center & Venues

Hotels & Resorts

Transportation

 

Availability

Our sales team is dedicated to assist in you in finding and securing the right hotels and venues, whether you are looking for an in-house program that will use just one hotel/resort or a full citywide program that needs multiple hotels and the convention center. We can verify availability and recommend solutions for your unique RFP needs during these unpredictable times. 

Downtown Updates

Business as usual has been disrupted in downtown Phoenix, but that doesn’t mean everything has changed. Downtown Phoenix restaurants have been working diligently to provide the same service standard and delicious dining during the pandemic as they have before. Downtown Phoenix Inc. continues to update their restaurant guide to identify the restaurants open for dine-in and take out.

In addition, the Clean & Green Team has been hard at work preparing the downtown landscape for your next meeting. The team is focused on cleaning high traffic areas with a hospital-grade disinfectant. This includes trash and recycling compactors, bike racks, tables, chairs and cross walk signal buttons. 

Site Inspections

Read about what precautions the Visit Phoenix team is taking to arrange safe site visits here.

Phoenix Convention Center & Venues

The Phoenix Convention Center is the first public venue in Arizona to receive GBAC STAR™ accreditation. Recognized as the gold standard of safe venues, GBAC STAR™ provides third-party validation to ensure the implementation of rigorous protocols in response to bio-risk situations. The GBAC Accreditation program enables facilities to maximize product use and best practices for sanitization and train staff to implement them at the level needed to thoroughly sterilize and clean environments in the era of Covid-19.

To achieve GBAC STAR™ accreditation, the facility had to demonstrate compliance with the program’s 20 elements, which include standard operating procedures, risk assessment strategies, personal protective equipment/emergency preparedness and response measures. The program is backed by 10 industry organizations, including the International Association of Venue Managers, International Facility Management Association and International Association of Exhibitions and Events among other leading organizations.

Upon reopening, the Phoenix Convention Center & Venues is following all precautions issued by county, state and federal health officials, utilizing the following five strategies applied to each area of their operations:

  • Engage in a process of constant cleaning and disinfecting.
  • Remove touch points wherever possible.
  • Encourage personal preventive measures.
  • Follow recommendations for physical distancing.
  • Focus efforts on client communication and staff training.

Visit phoenixconventioncenter.com to learn more about the five-strategy approach and what their exclusive service partners are also doing to combat the spread of Covid-19 and other infectious diseases.

Visit Phoenix is working closely with the convention center to ensure that meeting and event planners and their attendees feel comfortable in Phoenix. We encourage the traveling public to follow guidance offered by the CDC and public health authorities.

Hotel & Resort Venues

Local area hotels and resorts have put together cleaning and sanitation information for their guests to read and understand. Before you visit Greater Phoenix, your itinerary will be sent to you along with the links to cleaning procedures of the properties you will be visiting. See what some of Greater Phoenix's hotels and resorts are doing by watching the videos below. 

The Wigwam

The Westin Kierland

JW Marriott Desert Ridge

Hyatt Regency Scottsdale Resort & Spa At Gainey Ranch

Transportation


SKY HARBOR AIRPORT

Since June 1, Phoenix Sky Harbor International Airport has required all employees and members of the public entering public airport facilities, including the terminals, the Rental Car Center, the PHX Sky Train, and airport buses to wear a face covering. Travelers should bring their own face mask to wear throughout the airport. The airport maintains a 24-hour cleaning service and offers hand-sanitizer stations, which are located throughout the terminals for travelers. The airport has proactively increased the number of times per day it sanitizes high-touch areas. If someone falls ill while at the Airport and calls for paramedics, the Phoenix Fire Department will respond appropriately, in partnership with Maricopa County Health. Airport employees and passengers are being encouraged to use hand sanitizer and wash hands often, for at least 20 seconds.

On Nov. 20, Sky Harbor Airport announced Covid-19 testing sites to be available at XpresCheck sites. The site will be open Thursdays to Mondays from 9 a.m. to 5 p.m., and will be located within the Drugs & More store located pre-security on Level 3 in Terminal 4. Travelers, airport employees and members of the public can schedule their appointments in advance at Xprescheck.com or visit as a walk-in. The visit takes about 20 minutes.

MESA GATEWAY AIRPORT

Phoenix-Mesa Gateway Airport has implemented the Stay Healthy, Fly Safe program to ensure passengers and airport visitors that they are proactively working to reduce the potential risk of exposure within their facilities. The airport's janitorial staff have always made cleanliness of our facility a priority and will continue to complete thorough cleanings, as well as more frequent attention to heavy touch points. Phoenix-Mesa Gateway Airport Authority is staying connected to state and federal partners as they monitor the virus and will update this page as changes happen. The Stay Healthy, Fly Safe initiative includes the following safety measures:

  • Thorough cleaning of high touch point surfaces in the terminal.
  • Plexi-glass barriers at the ticket counters.
  • Hand sanitizer at gates and restrooms.
  • Signage, floor markings, and spaced out seating to encourage physical distancing.
  • Airport staff are required to wear masks in the terminal.

Find more information about Phoenix-Mesa Gateway's coronavirus response here

PUBLIC TRANSPORTATION

Valley Metro, Greater Phoenix's public transportation agency, uses a regularly scheduled cleaning process for transit fleet and public spaces. Beginning July 1, passengers are required to wear face coverings while riding transit in Phoenix to help prevent the spread of COVID-19. The use of face coverings is also strongly encouraged while waiting at bus stops or other transit areas where physical distancing may not be possible.  

Valley Metro has enhanced the cleaning and disinfecting regimens on public transit. They are now utilizing fogging, an anti-viral/anti-bacterial vapor misting system that disinfects large spaces by leaving a longer, residual clean, on both buses and light rail vehicles. Valley Metro buses are fogged three times per week, and on the days they are not fogged, all high-touch areas (stanchions, hand rails, seat rails, etc.) are cleaned with an anti-viral solution. The light rail trains are fogged once a month using a two-step process that lasts longer. First, they are fogged with a sanitizing solution and then fogged with a "barrier" solution that lasts for approximately one month. High-touch areas on light rail vehicles are cleaned with an anti-viral solution each day.

At light rail stations, fare vending machines, handrails, water fountains, call boxes, seats and armrests are disinfected daily with an anti-viral solution. All fare inspections on light rail are now visual, meaning that fare is still required but there will be no contact to inspect fares. Paratransit vehicles are being cleaned with a broad-spectrum disinfectant nightly. Drivers are also wiping down high touch areas with disinfectant throughout the day.