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COVID-19 Updates

*The Visit Phoenix sales team is working with our clients to rebook their meetings during the second half of the year. Meeting planners, hang in there - we know this has turned your worlds upside down. Please let us know what we can do to help. 

Contact Lorne Edwards, Senior Vice President of Sales and Services, for more information on available dates for future meetings and for any other questions. 


On Wednesday, March 11, Arizona Gov. Doug Ducey declared a public health emergency in order to allow the state to tap into emergency funding and provide healthcare officials with obtaining medical supplies as needed. This decision was made to better prepare and care for Arizonans and our visitors should there be additional spread of this virus. 

On March 16, in accordance with the CDC, Arizona has announced a new guidance that large events and mass gatherings be cancelled. Examples of large events and mass gatherings include conferences, festivals, parades, concerts, sporting events, weddings & other types of assemblies.


The Phoenix Convention Center is following all precautions issued by county, state and federal health officials, including the following:

  • Deploying 24-hour cleaning and sanitation throughout the venue using Clorox Total 360 disinfectant cleaners, and various approved disinfectants

  • Increasing the number of hand sanitizer dispensers located throughout the facility, and will be frequently monitoring them to ensure they are refilled and operating correctly

  • Increasing signage around the campus to include messages to remind visitors of best practices to avoid illness

In the unlikely event of a reported case of the COVID-19 at the convention center or its venues, designated convention center staff will quickly communicate to you, in order to provide information and updates to your attendees.

Additionally, the center’s exclusive food and beverage partner, Aventura Catering, is taking the following precautions to combat the spread of infectious germs/viruses: 

  • Increasing the frequency of utensil/pan rotations at buffets

  • Increasing the use of single serve items (e.g., creamer, individually wrapped utensils, etc.) 

  • Increasing the frequency of sanitizing high traffic areas (e.g., condiment stations, touch screens, etc.)

  • Temporarily pausing fountain machine use to avoid cross contamination — bottled beverages will be available. 

  • Increasing monitoring of dishwashing procedures and hygiene standard

Valley Metro, Greater Phoenix's public transportation agency, uses a regularly scheduled cleaning process for transit fleet and public spaces. They have enhanced the cleaning and disinfecting regimens on public transit. The high-touch areas (stanchions, hand rails, seat rails and fareboxes) on buses and the light rail fleet are wiped down each day and disinfected several times each week. Floors are vacuumed and mopped, seats are cleaned and walls are wiped down regularly. At light rail stations, fare vending machines, handrails, water fountains, call boxes, seats and armrests are cleaned daily and disinfected. 

In addition, Phoenix Sky Harbor International Airport maintains a 24-hour cleaning service and offers hand-sanitizer stations, which are located throughout the terminals for travelers. Fox 10 recently covered how the airport is stepping up cleaning its facility.

We highly encourage you to review the following resources:

 

If you have any questions, please contact Lorne Edwards, Senior Vice President of Sales and Services. We will continue to provide updates as they arise.

(UPDATED 3/18/2020 at 9:08 a.m.)