Find health and safety guidelines along with general visitor information for Greater Phoenix.

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Downtown Ambassadors

If you explore downtown Phoenix, you’re likely to see a Downtown Ambassador strolling the sidewalks or pedaling a bicycle. Easy to spot in their bright-orange shirts, these friendly men and women are on duty seven days a week to assist visitors and promote safety.

Ambassadors are happy to share their knowledge about local attractions, restaurants, theaters, hotels and shops. They can give you directions and even help you make dinner reservations or find tickets to a performance. They’re also trained in First Aid and crime prevention.

Downtown Ambassadors roam the streets every day of the year, from 6:30 a.m. to 11 p.m. Monday through Friday, and 8 a.m. to 11 p.m. Saturday and Sunday. You also can find them at their Information Center in the US Bank Building, on Adams Street between Central Avenue and First Avenue.

Tap the Ambassadors’ knowledge from anywhere by calling their hotline at (602) 495-1500, texting “ASK” to 25866 (standard messaging rates may apply), or sending an email to


Phoenix Spotlight